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Missing People Logo
Inclusive Design

Accessibility Statement

Missing People is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone.

WCAG 2.1 AA Compliant

Accessibility Features

Visual

High contrast, scalable text, screen reader support

Auditory

Visual alerts, captions, audio descriptions

Motor

Keyboard navigation, large click targets

Cognitive

Clear navigation, consistent layout, simple language

Input

Multiple input methods, voice commands

Technology

Assistive technology compatibility

Our Commitment

Missing People is committed to providing a website and mobile application that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our platform and adhere to many of the available standards and guidelines.

Standards Compliance

This website strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

Accessibility Goals

  • Ensure all users can access critical missing person information
  • Provide multiple ways to report and search for missing persons
  • Support assistive technologies used by people with disabilities
  • Maintain clear and consistent navigation throughout the platform

Accessibility Features

Visual Accessibility

  • High Contrast Mode: Dark theme option for better visibility
  • Scalable Text: Text can be resized up to 200% without loss of functionality
  • Color Independence: Information is not conveyed by color alone
  • Screen Reader Support: Compatible with JAWS, NVDA, and VoiceOver
  • Alt Text: All images include descriptive alternative text
  • Focus Indicators: Clear visual focus indicators for keyboard navigation

Keyboard Navigation

  • Full Keyboard Access: All functionality available via keyboard
  • Logical Tab Order: Consistent and predictable navigation sequence
  • Skip Links: Quick navigation to main content areas
  • Keyboard Shortcuts: Common shortcuts for frequent actions
  • No Keyboard Traps: Users can navigate away from any element

Audio and Media

  • Captions: All video content includes closed captions
  • Audio Descriptions: Available for important visual information
  • Transcript Options: Text alternatives for audio content
  • Volume Controls: User-controlled audio levels
  • Auto-play Prevention: Media doesn't play automatically

Content and Language

  • Plain Language: Clear, simple language for better comprehension
  • Consistent Layout: Predictable page structure and navigation
  • Error Prevention: Clear form labels and validation messages
  • Help Documentation: Accessible help and support resources
  • Multiple Languages: Content available in multiple languages

Assistive Technology Support

Missing People has been tested with the following assistive technologies:

Screen Readers

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)
  • Dragon NaturallySpeaking

Other Tools

  • Voice recognition software
  • Switch navigation devices
  • Eye-tracking systems
  • Magnification software
  • Alternative keyboards

Browser and Device Compatibility

Missing People is designed to work with a wide range of browsers and devices:

Desktop Browsers

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Mobile Devices

  • iOS Safari
  • Android Chrome
  • Samsung Internet
  • Mobile Firefox

Operating Systems

  • Windows 10+
  • macOS 10.15+
  • iOS 13+
  • Android 8+

Accessibility Settings

You can customize your Missing People experience using these accessibility features:

Theme Selection

Switch between light and dark themes for better visibility and reduced eye strain.

Access via the theme toggle in the top navigation bar.

Text Size

Use your browser's zoom function (Ctrl/Cmd + or -) to increase text size up to 200%.

All functionality remains available at increased zoom levels.

Keyboard Shortcuts

Use keyboard shortcuts for quick navigation:

  • • Tab: Navigate forward through interactive elements
  • • Shift + Tab: Navigate backward
  • • Enter/Space: Activate buttons and links
  • • Escape: Close modals and dropdowns

Known Issues and Limitations

We are continuously working to improve accessibility. Currently known issues include:

In Progress

  • Enhanced voice navigation for complex forms
  • Additional language support for screen readers
  • Improved mobile touch target sizes

Planned Improvements

  • Enhanced keyboard navigation for map interfaces
  • Additional customization options for visual preferences
  • Improved compatibility with emerging assistive technologies

Feedback and Support

We welcome your feedback on the accessibility of Missing People. Please let us know if you encounter accessibility barriers:

Email

accessibility@missingpeople.co.za

Phone

+27 (79) 618 5462

Response Time

We aim to respond to accessibility feedback within 2 business days.

What to Include

  • Description of the accessibility barrier
  • Your assistive technology and browser
  • The page or feature affected

Ongoing Commitment

Missing People is committed to continual improvement of accessibility. We regularly review our platform with accessibility experts, conduct user testing with people who use assistive technologies, and stay current with accessibility best practices and standards. This accessibility statement is reviewed and updated regularly to reflect our current accessibility status.